Patient Services Manager — Acute Care Dining Leader

Compass Group USA; New York (NY); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Personal Leave

Employee Discounts

Health & Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Job summary

Unidine Healthcare, part of Compass Group USA, seeks a Patient Services Manager to lead the Patient Services Team in an acute care setting in Brooklyn, NY. You will oversee patient food service operations in line with medical directions and dietary restrictions, while coaching and developing staff to meet patient satisfaction goals.

The role requires experience in health care food service management, familiarity with EMR and diet office systems, and a commitment to HIPAA guidelines.

Qualifications

• Associate degree with one year work experience in food services or related field.
• Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred
• Minimum of one year experience in food service management preferred in an acute care setting
• Possess the necessary skills to effectively utilize Microsoft Office applications, electronic medical record, and diet office systems

Responsibilities

• Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population
• Hires, directs, coaches, trains, and develops patient service team members
• Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
• Ensures patient services staff assists in achieving stated patient satisfaction goals
• Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
• Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs

Skills

Leadership

Team management

Communication

Education

Associate degree in food services or related field

Bachelor’s degree in food service management or related field

Tools

Microsoft Office

Electronic Medical Record (EMR)

Diet office systems

Job description

Unidine Healthcare, part of Compass Group USA, seeks a Patient Services Manager to lead the Patient Services Team in an acute care setting in Brooklyn, NY. You will oversee patient food service operations in line with medical directions and dietary restrictions, while coaching and developing staff to meet patient satisfaction goals.

The role requires experience in health care food service management, familiarity with EMR and diet office systems, and a commitment to HIPAA guidelines.