Patient Services Manager

Compass Group USA; New York (NY); Sur place; USD 75 000 - 85 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Parental Leave

Holiday Time Off

Résumé du poste

Unidine Healthcare in Brooklyn, NY is seeking a Patient Services Manager to lead our Patient Services Team in an acute care setting. The role focuses on directing patient food services, ensuring compliance with dietary orders and regulatory requirements, and driving patient satisfaction.

The position requires an associate or bachelor’s degree in food service management or related field, with 1 year in food service management preferred in acute care, and a ServSafe certification is desirable.

Qualifications

• Associate degree with 1 year of work experience in food services or related field or bachelor’s in food service technology/management or related field
• Certified Dietary Manager, Registered Diet Technician or Registered Dietitian preferred
• Minimum 1 year experience in food service management preferred in an acute care setting
• ServSafe certified desirable
• Proficient in Microsoft Office applications, electronic medical records, and diet office systems

Responsabilités

• Establish goals and oversee patient food services based on medical direction and patient population
• Hire, direct, coach, train, and develop patient service team members
• Ensure dietary restrictions are met within diet order limitations
• Support patient satisfaction goals across units
• Adhere to regulatory standards including HIPAA and patient rights
• Lead patient satisfaction programs and Quality Assurance/PI programs

Connaissances

MS Office

EMR

Diet office systems

Formation

Associate or Bachelor in Food Service Management

Description du poste

Salary: $75,000 - $85,000

Unidine Healthcare

Position Title: [[title]]

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Reports To:

Salary: $75,000 - $85,000

Other Forms of Compensation: Benefits offered

An industry leading hospitality food service group, Unidine Healthcare is driven by its exceptional people sharing their passion, creativity and talent to craft memorable patient and guest experiences. Unidine Healthcare's commitment to scratch cooking, innovative programs, venue concepts and services continues to push boundaries and modernize dining programs for hundreds of clients around the nation. Our cafeterias and dining outlets offer a place for guests to enjoy something extraordinary. That is why we believe that using the freshest ingredients makes for the best dishes, staying ahead of industry trends pushes us to be innovative, and giving team members the right tools and resources helps them to perform their best. Come and join our award-winning team!

Job Summary

We are seeking a Patient Services Manager to lead our Patient Services Team in an Acute Care setting in Brooklyn, New York.

Key Responsibilities

• Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population
• Hires, directs, coaches, trains, and develops patient service team members
• Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
• Ensures patient services staff assists in achieving stated patient satisfaction goals
• Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
• Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs

Qualifications

• Associate degree with one (1) year work experience in food services or related field, or bachelor’s degree in food service technology/management or related field
• Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred
• Minimum of one (1) year experience in food service management preferred in an acute care setting
• ServSafe® certified, desirable
• Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems

Unidine Healthcare is a member of Compass Group USA

Associates At Unidine Healthcare Are Offered Many Fantastic Benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Unidine Healthcare maintains a drug-free workplace.

Req ID: 1584613

Unidine Healthcare

JON DAVIS

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