Patient Services Lead: Scheduling & Front Desk

Endeavor Health; Naperville (IL); Presencial; USD 29.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free Parking

Tuition Reimbursement

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Descripción de la vacante

Endeavor Health seeks a PSR Lead for the Naperville site to oversee front desk operations, scheduling, billing, and patient intake at 1331 W 75th St. This full-time role requires leadership of PSRs and coordination with physicians, ensuring accurate records and smooth daily processes.

The position offers 40 hours weekly with M-F shifts; some Saturdays may be required. Expect responsibilities in scheduling, patient verification, and billing support with our team.

Formación

• High school diploma or GED.
• Minimum of 1 year business office or clinic experience.
• Previous insurance and managed care experience.

Responsabilidades

• Review schedules to ensure full staff coverage at sites.
• Lead daily workflow for PSRs, supervisor and physicians.
• Assist staff with work-related concerns.
• Audit daily charges, payments and deposits.
• Answer calls and register patients per procedures.
• Verify insurance eligibility and benefits.
• Schedule appointments and educate patients on procedures.
• Handle billing questions at certain sites.
• Record patient payments and balance receipts.

Conocimientos

Staff scheduling

Customer service

Insurance verification

Billing

Educación

High school diploma or GED

Descripción del empleo

Endeavor Health seeks a PSR Lead for the Naperville site to oversee front desk operations, scheduling, billing, and patient intake at 1331 W 75th St. This full-time role requires leadership of PSRs and coordination with physicians, ensuring accurate records and smooth daily processes.

The position offers 40 hours weekly with M-F shifts; some Saturdays may be required. Expect responsibilities in scheduling, patient verification, and billing support with our team.