Patient Services Lead — Registration, Scheduling & Care

Cooper Norcross Health; Voorhees Township (NJ); On-site; USD 42,000 - 56,000; Full time

Job summary

Cooper Norcross Health in Camden, NJ seeks an experienced patient registrations lead to ensure prompt and accurate onboarding for incoming patients. You will greet, register, schedule and provide general information while maintaining confidentiality and high service levels.

Responsibilities include verifying insurance, collecting co-pays, preparing patient charts, and leading a front-desk team in a collaborative, fast-paced environment consistent with the Patient’s Bill of Rights.

Qualifications

• Lead others in providing prompt and accurate patient registrations.
• Must multitask and work in a team environment.
• Lead and the front-line contact person for all incoming patients.
• Greet, register, schedule and provide general information to patients and/or their families.
• Ensures that insurance information is verified, co-pays are collected, and that patient charts are prepared in advance.
• Maintains a high level of customer service with patient confidentiality and care in line with the Patient’s Bill of Rights.

Responsibilities

• Greet and register patients with accuracy and courtesy.
• Schedule appointments and provide general information to patients and families.
• Verify insurance details and collect co-pays.
• Prepare patient charts ahead of visits and maintain confidentiality.

Skills

Leadership experience

Communication skills

Customer service

Multitasking

Team collaboration

Education

High School Diploma or equivalent

Tools

IDX system

Job description

Cooper Norcross Health in Camden, NJ seeks an experienced patient registrations lead to ensure prompt and accurate onboarding for incoming patients. You will greet, register, schedule and provide general information while maintaining confidentiality and high service levels.

Responsibilities include verifying insurance, collecting co-pays, preparing patient charts, and leading a front-desk team in a collaborative, fast-paced environment consistent with the Patient’s Bill of Rights.