LEAD PATIENT SERVICES REP

Cooper University Health Care; Mount Laurel Township (NJ); Presencial; USD 41.000 - 55.000; Jornada completa

Descripción de la vacante

Cooper Norcross Health in Camden, NJ, seeks a Lead Patient Registration Specialist to join the front desk team. You will greet and register patients, schedule appointments, and provide accurate information to patients and families.

You will verify insurance, collect co-pays, and ensure patient charts are prepared in advance, while upholding confidentiality and the Patient's Bill of Rights. Three years of medical environment experience, knowledge of medical insurances, and strong communication

Formación

• Three years experience in a medical environment.
• Some knowledge of medical insurances preferred.
• Leadership experience preferred.
• Computer literate, excellent communication and customer service skills.

Responsabilidades

• Lead and front-line contact for all incoming patients.
• Greet, register, schedule and provide general information to patients and/or their families.
• Verify insurance information, collect co-pays and prepare patient charts in advance.
• Maintain patient confidentiality and care in accordance with the Patient's Bill of Rights.

Conocimientos

Leadership

Customer service

Communication skills

Computer literacy

Educación

High School Diploma

Descripción del empleo

About us

Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.

The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals – its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House, Children's Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with American Recovery Services.

Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report's Best Hospitals annual survey for eight years.

More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.

Cooper Norcross Health, a not-for-profit health system, was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn more.

Short Description

Lead others in providing prompt and accurate patient registrations while delivering good customer service.

Must be able to multi task and work in a team environment.

This individual serves as a lead and the front-line contact person for all incoming patients.

The incumbent will greet, register, schedule and provide general information to patients and/or their families.

Ensures that insurance information is verified, co-pays are collected, and that patient charts are prepared in advance.

At all times ensures a high level of customer service by providing patient confidentiality and care in accordance with the Patient's Bill of Rights.

Experience Required

3 years experience in a medical environment required.

Some knowledge of medical insurances preferred.

Leadership experience preferred.

Computer literate, excellent communication and customer service skills.

Education Requirements

High School Diploma or equivalent required

License/Certification Requirements

All incumbents must satisfactorily complete a Cooper training program to include:Registration, Scheduling, E-Commerce.