Patient Services Lead: Front Office & Scheduling

Patient First; Aspen Hill (MD); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Bereavement leave

Holiday pay

Bonus opportunities

Job summary

Patient First is seeking a Front Office Supervisor in the United States. The role involves supervising all Front Office staff, ensuring accurate patient registration and discharge, handling payments, and maintaining a welcoming, customer-focused environment.

Applicants should have strong communication skills, keyboarding ability, and prior clerical or supervisory experience. This full-time position offers benefits and growth opportunities within the Patient First network.

Qualifications

• Supervisory experience preferred.
• Excellent verbal and written communication skills.
• Keyboarding proficiency required.
• High school diploma or equivalent preferred.

Responsibilities

• Supervise all Front Office employees.
• Register and discharge patients accurately.
• Monitor waiting times and ensure timely registration and discharge.
• Collect patient payments accurately.
• Answer incoming calls warmly and professionally.
• Submit monthly staffing schedules for Front Office staff.
• Review Front Office reports and implement procedures.
• Assist with training new Front Office staff.

Skills

Supervisory experience

Excellent communication

Keyboarding

Customer service

Education

High school diploma

Job description

Patient First is seeking a Front Office Supervisor in the United States. The role involves supervising all Front Office staff, ensuring accurate patient registration and discharge, handling payments, and maintaining a welcoming, customer-focused environment.

Applicants should have strong communication skills, keyboarding ability, and prior clerical or supervisory experience. This full-time position offers benefits and growth opportunities within the Patient First network.