Front Office Supervisor — Patient Care & Team Leadership

Patient First; United States; On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Long-term care insurance

Employee Assistance Program

Flexible Spending Accounts

401(k) with match

Paid time off

Volunteer time off

Bereavement leave

Emergency leave

Overtime pay

Holiday pay

Double time on holidays

Discounted medical treatment

Job summary

Patient First is seeking an experienced Front Office Supervisor to lead all Front Office staff and ensure smooth patient flow from registration to discharge.

This role emphasizes accurate billing, timely deposits, staff scheduling, and delivering warm, professional service across all patient interactions. Experience in a physician's office or hospital setting is preferred, with strong communication and supervisory skills valued.

Qualifications

• Keyboarding experience required.
• Excellent verbal and written communication skills.
• One year of clerical experience preferred.
• One year of supervisory experience preferred.

Responsibilities

• Supervising all Front Office employees
• Registering and discharging patients accurately
• Monitoring waiting room times and ensuring that all patients are registered and discharged within appropriate time frames
• Collecting patient payments accurately
• Answering incoming calls in a warm and friendly manner
• Submitting monthly staffing schedule for all Front Office employees
• Reviewing all Front Office reports
• Implementing established procedures and policies
• Assisting with training new Front Office employees
• Ensuring daily deposits are completed correctly
• Evaluating and completing employee performance evaluations as directed
• Organizing and conducting Front Office staff meetings
• Providing positive, warm and friendly customer service in all interactions
• Fostering teamwork and a positive, professional atmosphere
• Completing other duties as directed

Skills

Keyboarding

Verbal communication

Written communication

Clerical experience

Supervisory experience

Education

High school diploma or equivalent

Age 18+

Job description

Patient First is seeking an experienced Front Office Supervisor to lead all Front Office staff and ensure smooth patient flow from registration to discharge.

This role emphasizes accurate billing, timely deposits, staff scheduling, and delivering warm, professional service across all patient interactions. Experience in a physician's office or hospital setting is preferred, with strong communication and supervisory skills valued.