Patient Services & Imaging Scheduler (Part-Time)

University of Washington; Seattle (WA); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Benefits package

Job summary

The University of Washington's Harborview Medical Center is seeking a Patient Services Specialist 2 to join our on-site team in Seattle. This role focuses on coordinating high-volume mammography scheduling, acquiring external imaging records, and ensuring accurate data entry into EMR and PACS systems.

The position requires a high school diploma or equivalent and at least one year of healthcare, administrative, or customer service experience.

Qualifications

• High school graduation or equivalent.
• One year of healthcare, administrative, or customer service experience.
• Equivalent education and/or experience may substitute for minimum qualifications.

Responsibilities

• Manage High-Volume Scheduling: Coordinate high-volume outpatient mammography screening appointments and monitor Epic queues to optimize clinic templates and minimize patient waitlists.
• Acquire External Imaging Records: Proactively reach out to outside healthcare facilities to request, expedite, and track historical mammography films and radiologic reports needed for clinical comparison.
• Process Medical Image Intake: Coordinate the technical upload and data reconciliation of external medical images and reports into the UW Medicine EMR and Radiology PACS systems
• Handle Release of Information (ROI) Requests: Review, prioritize, and process daily medical records requests within Epic for PHI disclosure.
• Provide Operational Cross-Coverage: Deliver scheduled administrative backup for the Emergency Department Radiology reading room, including triaging clinician phone calls and handling incoming orders
• Other duties as requested

Skills

Customer service

Administrative tasks

Job description

The University of Washington's Harborview Medical Center is seeking a Patient Services Specialist 2 to join our on-site team in Seattle. This role focuses on coordinating high-volume mammography scheduling, acquiring external imaging records, and ensuring accurate data entry into EMR and PACS systems.

The position requires a high school diploma or equivalent and at least one year of healthcare, administrative, or customer service experience.