Patient Services Front Desk Technician – Healthcare

Meridian Health Services; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO and paid holidays

401(k) with company match

Career growth

Job summary

Meridian Health Services is seeking a dynamic Support Staff Technician for the Indianapolis South office. This front-desk role supports daily operations, assists patients, and helps keep the clinic running smoothly.

The position runs Monday–Friday, 8:00am–5:00pm, with a focus on patient-centered service and professional communication. Candidate should have 2+ years of office experience and strong data-entry skills.

Qualifications

• High school diploma or equivalent required.
• 2+ years of office/administrative experience (medical setting preferred).
• Excellent communication, organization, and multitasking abilities.

Responsibilities

• Provide friendly, professional communication with patients, staff, and the public.
• Answer calls, schedule and reschedule appointments, and route messages.
• Collect co-pays and process payments.
• Manage medical records, releases of information, and new patient charts.
• Handle incoming and outgoing mail (USPS, UPS, FedEx).
• Check in patients in NextGen.
• Main Office only: Answer executive phone as needed.

Skills

Strong communication

Data-entry

Multitasking

Professionalism

Education

High school diploma or equivalent

Tools

NextGen

Job description

Meridian Health Services is seeking a dynamic Support Staff Technician for the Indianapolis South office. This front-desk role supports daily operations, assists patients, and helps keep the clinic running smoothly.

The position runs Monday–Friday, 8:00am–5:00pm, with a focus on patient-centered service and professional communication. Candidate should have 2+ years of office experience and strong data-entry skills.