Support Staff Technician 7353

Meridian Health Services; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO and paid holidays

401(k) with company match

Career growth

Job summary

Meridian Health Services is seeking a dynamic Support Staff Technician for the Indianapolis South office. This front-desk role supports daily operations, assists patients, and helps keep the clinic running smoothly.

The position runs Monday–Friday, 8:00am–5:00pm, with a focus on patient-centered service and professional communication. Candidate should have 2+ years of office experience and strong data-entry skills.

Qualifications

• High school diploma or equivalent required.
• 2+ years of office/administrative experience (medical setting preferred).
• Excellent communication, organization, and multitasking abilities.

Responsibilities

• Provide friendly, professional communication with patients, staff, and the public.
• Answer calls, schedule and reschedule appointments, and route messages.
• Collect co-pays and process payments.
• Manage medical records, releases of information, and new patient charts.
• Handle incoming and outgoing mail (USPS, UPS, FedEx).
• Check in patients in NextGen.
• Main Office only: Answer executive phone as needed.

Skills

Strong communication

Data-entry

Multitasking

Professionalism

Education

High school diploma or equivalent

Tools

NextGen

Job description

Career Opportunities with Meridian Services Corporation

A great place to work.

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Join Meridian Health Services — Where Your Work Changes Lives

At Meridian Health Services, our mission is simple yet powerful: expand access to whole-person healthcare so individuals in underserved communities receive the quality care they deserve. By integrating physical, mental, and social health, we’re reshaping lives—and you can be part of that impact.

We’re seeking a dynamic and compassionate Support Staff Technician to join our team at our Indianapolis South office located in Indianapolis, IN. In this front-desk role, you’ll be the welcoming face of Meridian—supporting daily operations, assisting patients, and keeping our clinic running smoothly.

If you’re passionate about helping others and driven by a mission that matters, you’ll thrive here.

This position will be scheduled Monday- Friday, 8:00am-5:00pm.

What You’ll Do

• Provide friendly, professional communication with patients, staff, and the public
• Answer calls, schedule and reschedule appointments, and route messages
• Collect co-pays and process payments
• Manage medical records, releases of information, and new patient charts
• Handle incoming and outgoing mail (USPS, UPS, FedEx)
• Check in patients in NextGen
• (Main Office only) Answer executive phone as needed

What You Bring

• High school diploma or equivalent
• 2+ years of office or administrative experience (medical setting preferred)
• Strong computer and data-entry skills
• Excellent communication, organization, and multitasking abilities
• Professionalism, discretion, and a patient-centered mindset

Why Meridian?

• Mission-driven work in integrated, whole-person healthcare
• Generous PTO & paid holidays
• Comprehensive benefits + 401(k) with company match
• Career growth and advancement opportunities

Professional development and licensure support

Wellness and financial wellness programs

Merit-based pay increases

All employees must pass a drug screen, TB test, background check, and fingerprinting. Flu and COVID vaccines are recommended, and we follow COVID-related safety protocols.

Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and participates in E-Verify.