Front Office Medical Specialist — Sign-On Bonus

Tenet Healthcare; Harlingen (TX); Sur place; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

Sign-on bonus

Résumé du poste

Tenet Healthcare is seeking a non-exempt Medical Office Front Desk Clerk to greet patients, answer phones, schedule and confirm appointments, verify insurance, and assist with referrals and payments.

This role supports the practice by handling check-in/check-out tasks, data entry, patient portal enrollment, and ongoing patient information dissemination while adhering to HIPAA and Tenet policies.

Qualifications

• High school diploma or GED required; medical office assistant program preferred.
• Two years of customer service experience, ideally in a medical office setting.
• Knowledge of HIPAA and privacy requirements is advantageous.

Responsabilités

• Greet patients entering the practice and answer office phones; schedule, confirm, and reschedule appointments.
• Check in patients, collect demographics, enter data into the electronic system, and verify insurance.
• Assist in check-out, referrals, and scheduling processes for patient visits.
• Collect co-pays and post charges; perform charge entry and balance processing.
• Explain and enroll patients in the patient portal and provide information about the practice.
• Distribute office policies and information to patients as needed.
• Maintain accurate records and ensure smooth flow of front desk operations.

Connaissances

Front desk

Customer service

Data entry

Phone etiquette

HIPAA compliance

Formation

High school diploma/GED

Medical office assistant program (preferred)

Description du poste

Tenet Healthcare is seeking a non-exempt Medical Office Front Desk Clerk to greet patients, answer phones, schedule and confirm appointments, verify insurance, and assist with referrals and payments.

This role supports the practice by handling check-in/check-out tasks, data entry, patient portal enrollment, and ongoing patient information dissemination while adhering to HIPAA and Tenet policies.