Patient Services Front Desk Specialist (Medical Office)

Flagstaffboneandjoint; Flagstaff (AZ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Health Savings Account

Dental Insurance (Voluntary)

Vision Insurance (Voluntary)

Telehealth

Life Insurance (Employer-paid)

Short-Term Disability

401(k) and Roth 401(k)

Paid Time Off

Holiday pay

Job summary

Flagstaff Bone and Joint is seeking a full-time, on-site receptionist to support a busy 20-provider practice. You will greet patients, verify information, register them in the EMR, collect payments, and help coordinate appointments with clinical staff.

Ideal candidates have medical office or billing experience, excellent communication and teamwork, and a patient-centered approach. Benefits include medical insurance, PTO, and development opportunities.

Qualifications

• Must work on-site 40 hrs per week.
• Exceptional customer service skills.
• Medical office and billing/insurance verification experience preferable.
• Must believe in a patient-centered approach.
• Outstanding teamwork attitude.
• Excellent interpersonal and communication skills.
• Work at an efficient and fast pace.
• Must be self-motivated.

Responsibilities

• Greet patients with excellent customer service.
• Check patients in and out of appointments.
• Register patients into the EMR system.
• Collect co-pays and other payments.
• Verify insurance, demographics, and referrals.
• Maintain physician schedules and confirm appointments.
• Review provider schedules for accuracy.
• Schedule patient appointments for a very busy 20-provider practice.
• Assist with and relay patient requests to MA or other clinical staff.
• Perform admin duties such as processing medical records, sorting faxes, referrals, scheduling depositions, and managing messages from patients.
• Other projects/duties as directed.
• Serve as an advocate for FBJ's service promise to provide an exceptional patient experience.

Skills

Customer service

Interpersonal skills

Communication skills

Teamwork

Self-motivated

Tools

EMR system

Job description

Flagstaff Bone and Joint is seeking a full-time, on-site receptionist to support a busy 20-provider practice. You will greet patients, verify information, register them in the EMR, collect payments, and help coordinate appointments with clinical staff.

Ideal candidates have medical office or billing experience, excellent communication and teamwork, and a patient-centered approach. Benefits include medical insurance, PTO, and development opportunities.