Patient Services Front Desk Specialist Growth Opportunities

Spire Orthopedic Partners; Greenwich (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Growth opportunities

Dynamic environment

Diverse network

Tools & programs

Competitive compensation

Generous PTO

Benefits package

Job summary

Spire Orthopedic Partners seeks a friendly Registrar to join our Greenwich-area team. You will greet patients, assist with registration, collect referrals, and navigate our billing system with accuracy.

The role requires 1–3 years of registrar experience, strong communication, and knowledge of insurance carriers; HIPAA compliance and teamwork are essential. This on-site position offers growth opportunities in a dynamic clinical environment.

Qualifications

• High school diploma or equivalent is required.
• 1–3 years of experience as registrar or similar function.
• Medical office experience is preferred.
• Ability to use computerized systems.
• Must be detail-oriented and accurate.
• Strong interpersonal and customer service skills.
• Excellent verbal and written communication skills.
• Knowledge of different insurance carriers and plan types is a plus.

Responsibilities

• Greet and register patients promptly and pleasantly.
• Instruct patients to complete registration, history and HIPAA acknowledgement forms.
• Request updates from established patients.
• Collect and enter all insurance referrals.
• Make copies of patient forms and insurance cards.
• Enter all demographic information and off-bill comments into billing system.
• Call insurance carriers and patients for follow-up information to complete registration as needed.
• Instruct patients about referral and payment process as needed.
• Notify other departments of patient arrival.
• Pull and file patient encounters.
• Schedule and re-schedule appointments for patients.
• Takes message and respond to requests.
• Perform Expediter (escort patients to exam rooms) and Call Center duties as needed.
• Ensure adherence to HIPAA regulations.
• Performs other duties as requested.

Skills

Interpersonal skills

Customer service

Communication skills

Attention to detail

Computerized systems

Insurance knowledge

Medical office experience

Education

High school diploma or equivalent

Job description

Spire Orthopedic Partners seeks a friendly Registrar to join our Greenwich-area team. You will greet patients, assist with registration, collect referrals, and navigate our billing system with accuracy.

The role requires 1–3 years of registrar experience, strong communication, and knowledge of insurance carriers; HIPAA compliance and teamwork are essential. This on-site position offers growth opportunities in a dynamic clinical environment.