Patient Service Front Desk Specialist – Medical Office

Talentify; Pasadena (CA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical, dental, vision plan

Job summary

Talentify in Pasadena, CA seeks a Patient Service Specialist to manage front-desk operations for an outpatient physical therapy center. You will greet patients, schedule visits, collect co-pays, and coordinate with insurance providers to ensure smooth patient flow.

The role requires strong customer service, attention to detail, and the ability to work in a clinic environment with standard business hours.

Qualifications

• Bilingual English/Spanish is preferred.
• Experience verifying insurance is preferred.
• Front desk experience in a medical setting is beneficial.

Responsibilities

• Greet and register patients, explain visit expectations and track next appointment.
• Schedule patient appointments in person and by phone.
• Coordinate with attorneys, insurance providers, translation services, and business teams.
• Collect co-pays, manage payer approvals, and perform insurance authorizations/verifications.

Skills

Bilingual (English/Spanish)

Insurance Verification Experience

Front Desk Experience

Education

High School Diploma or GED

Job description

Talentify in Pasadena, CA seeks a Patient Service Specialist to manage front-desk operations for an outpatient physical therapy center. You will greet patients, schedule visits, collect co-pays, and coordinate with insurance providers to ensure smooth patient flow.

The role requires strong customer service, attention to detail, and the ability to work in a clinic environment with standard business hours.