Patient Services Front Desk Specialist

Revo Health; West Saint Paul (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) Profit Sharing

Employee Assistance Program

Lifetime Fitness Subsidy

Car Rental discounts

Home, Auto, & Pet insurance savings

Job summary

Revo Health is seeking a Patient Services Representative to handle patient registration and check-in, with clinical support duties, at our West St. Paul location. This full-time role runs Monday through Friday, with hours between 6:30 AM and 5:00 PM.

Responsibilities include greeting patients, collecting payments and insurance details, scheduling, and coordinating communications. Prior experience in medical front desk or administrative roles is preferred.

Qualifications

• High School diploma/GED or equivalent.
• Proficient in Microsoft Word, Outlook, and Excel.
• Customer Service experience required.
• Administrative or Medical Office experience preferred.

Responsibilities

• Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID.
• Verify and document insurance information as defined by current business practices.
• Accurate and timely scheduling of new and existing patients in the current practice management system.
• Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments.
• Chart preparation and management.
• Maintain a working knowledge of health care plan requirements and health plan networks.
• Maintain timely communication with patients, families, and staff.
• Rotation of Switchboard Operator duties which include: accepting, handling and transferring calls, coordination of interpreters for clinic appointments, and coordination of patient referrals.
• Any and all other duties as assigned such as cleaning, laundry, rooming patients, prepping patients for appointments, etc.

Skills

Customer service

Communication

Attention to detail

Education

High School diploma/GED

Tools

Microsoft Word

Outlook

Excel

Job description

Revo Health is seeking a Patient Services Representative to handle patient registration and check-in, with clinical support duties, at our West St. Paul location. This full-time role runs Monday through Friday, with hours between 6:30 AM and 5:00 PM.

Responsibilities include greeting patients, collecting payments and insurance details, scheduling, and coordinating communications. Prior experience in medical front desk or administrative roles is preferred.