Patient Services Front Desk Specialist

Bridgeview Eye Partners; South Barrington (IL); On-site; USD 21,000 - 28,000; Full time

Job summary

Bridgeview Eye Partners is seeking a Patient Services Representative to greet patients, verify insurance, schedule appointments, and manage front-desk duties in a busy ophthalmology practice. You will support billing tasks, collect copays, and maintain patient charts with accuracy in our professional office environment.

Starting wages are based on experience and/or certification, with paid holidays and PTO within the first year.

Qualifications

• Previous office experience is beneficial but not required.
• Ability to verify insurance and obtain pre-authorizations.
• Proficiency in scheduling and patient communications.

Responsibilities

• Greet patients in a friendly, professional manner.
• Answer phone calls, schedule appointments, assist in patient communications and recalls.
• Respond to patient inquiries about billing, procedures, policies and available services.
• Prepare patient chart prior to appointment and complete upon patient arrival.
• Process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and entering data into EHR.
• Perform end of day tasks, including balancing cash drawer and submitting reports.
• Monitor patient flow and communicate delays.
• Maintain a safe and clean office environment.

Skills

Customer service

Communication skills

Phone etiquette

Tools

EHR software

Job description

Bridgeview Eye Partners is seeking a Patient Services Representative to greet patients, verify insurance, schedule appointments, and manage front-desk duties in a busy ophthalmology practice. You will support billing tasks, collect copays, and maintain patient charts with accuracy in our professional office environment.

Starting wages are based on experience and/or certification, with paid holidays and PTO within the first year.