Patient Services Specialist — Front Desk & Billing

Bridgeview Eye Partners; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid holidays

PTO

Health insurance

Dental insurance

Vision insurance

401k

Certification program

Job summary

Bridgeview Eye Partners seeks a Vision Clinic - Patient Services Representative in Angola, IN to support patient-doctor communications, verify insurance, obtain pre-authorizations, and manage scheduling and billing workflows.

The role includes greeting patients, answering calls, processing payments, and entering data into the EHR, with a focus on accurate charts and smooth patient flow. On-site position with standard healthcare benefits and growth opportunities.

Qualifications

• No specific degrees listed in the posting.
• Experience in patient services or front desk roles is implied by duties.

Responsibilities

• Greet patients in a friendly, professional manner
• Answer phone calls, schedule appointments, assist in patient communications and recalls
• Respond to patient inquiries about billing, procedures, policies and available services
• Prepare patient chart prior to appointment and complete upon patient arrival
• Process payments, prepare and file clean claims, authorize insurance and billing, schedule referrals, and enter data into EHR
• Perform end of day tasks, balance cash drawer, process deposits, and submit reports
• Monitor patient flow and communicate delays
• Maintain a safe and clean office environment
• Perform duties as determined by the office manager and doctor(s)

Skills

Patient communications

Phone handling

Appointment scheduling

Billing support

Insurance verification

Data entry into EHR

Tools

EHR system

Billing software

Job description

Bridgeview Eye Partners seeks a Vision Clinic - Patient Services Representative in Angola, IN to support patient-doctor communications, verify insurance, obtain pre-authorizations, and manage scheduling and billing workflows.

The role includes greeting patients, answering calls, processing payments, and entering data into the EHR, with a focus on accurate charts and smooth patient flow. On-site position with standard healthcare benefits and growth opportunities.