Patient Services Front Desk Specialist

cookchildrens; Prosper (TX); On-site; USD 32,000 - 38,000; Full time

Job summary

Cook Children’s is seeking a Medical Receptionist in Prosper, TX to greet patients and set a friendly tone for every visit. You will handle intake and check-out, schedule appointments, register patients, and assist with billing and payments while following clinic policies.

Ideal candidates have a high school diploma and customer service experience. You must communicate clearly, stay calm under pressure, and adapt to changing staffing and patient volumes while maintaining smooth patient flow.

Qualifications

• High School graduate or equivalent required.
• Customer service experience required.
• Exhibit good interpersonal and communication skills.
• Maturity to withstand pressure that may arise in relation to the public and physician.

Responsibilities

• Greet patients and establish a friendly intake and check-out encounter.
• Manage patient flow, answer phones promptly and courteously, schedule and register patients.
• Handle billing and payment collection activities for clinic patients.
• Learn and understand diversified insurance plans and medical terminology.

Skills

Interpersonal skills

Communication skills

Pressure tolerance

Education

High School Diploma or equivalent

Customer service experience

Job description

Cook Children’s is seeking a Medical Receptionist in Prosper, TX to greet patients and set a friendly tone for every visit. You will handle intake and check-out, schedule appointments, register patients, and assist with billing and payments while following clinic policies.

Ideal candidates have a high school diploma and customer service experience. You must communicate clearly, stay calm under pressure, and adapt to changing staffing and patient volumes while maintaining smooth patient flow.