Medical Receptionist

cookchildrens; Fort Worth (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Job summary

Cook Children's in Fort Worth invites a Medical Receptionist to join the Infusion Center team. You will greet patients, establish a welcoming intake and checkout experience, and coordinate scheduling, registration, billing and payments with accuracy and courtesy.

You will learn diversified insurance plans and medical terminology while supporting smooth patient flow and adapting to staffing changes and patient volumes in a busy clinic environment.

Qualifications

• High School graduation or equivalent is required.
• Customer service experience is required.
• Ability to communicate clearly with patients and staff.

Responsibilities

• Greet patients and establish a friendly intake and checkout encounter.
• Answer phones promptly and courteously.
• Schedule, register, and collect payments per policy.
• Maintain patient flow and adapt to varying volumes.
• Learn insurance plans and medical terminology.

Skills

Interpersonal skills

Communication skills

Customer service experience

Education

High School graduate or equivalent

Job description

Location:

Dodson Medical Office Building

Department:

Infusion Center

Shift:

First Shift (United States of America)

Standard Weekly Hours:

40

Summary:

The Medical Receptionist is responsible for greeting the patients and establishing a friendly and positive in-take and check out encounter for each patient's visit requiring excellent communication skills and the ability to adapt to changes in both staffing levels and patient volumes. The receptionist is responsible for maintaining patient flow, answering phones promptly and courteously, scheduling, registering, billing and payment collection activities for clinic patients while following all applicable policies and procedures. They will successfully learn and understand diversified insurance plans and medical terminology.

Education & Experience

• High School graduate or equivalent required.
• Customer service experience required.

Knowledge, Skills & Abilities

• Exhibit good interpersonal and communication skills.
• Maturity to withstand pressure that may arise in relation to the public and physician.

About Us:

Cook Children's is an equal opportunity employer. As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

Cook Children's is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.