Medical Receptionist - UCC/SC

cookchildrens; Prosper (TX); On-site; USD 32,000 - 38,000; Full time

Job summary

Cook Children’s is seeking a Medical Receptionist in Prosper, TX to greet patients and set a friendly tone for every visit. You will handle intake and check-out, schedule appointments, register patients, and assist with billing and payments while following clinic policies.

Ideal candidates have a high school diploma and customer service experience. You must communicate clearly, stay calm under pressure, and adapt to changing staffing and patient volumes while maintaining smooth patient flow.

Qualifications

• High School graduate or equivalent required.
• Customer service experience required.
• Exhibit good interpersonal and communication skills.
• Maturity to withstand pressure that may arise in relation to the public and physician.

Responsibilities

• Greet patients and establish a friendly intake and check-out encounter.
• Manage patient flow, answer phones promptly and courteously, schedule and register patients.
• Handle billing and payment collection activities for clinic patients.
• Learn and understand diversified insurance plans and medical terminology.

Skills

Interpersonal skills

Communication skills

Pressure tolerance

Education

High School Diploma or equivalent

Customer service experience

Job description

Location:

Prosper Medical Office Building

Department:

Cln-Plastics

Shift:

First Shift (United States of America)

Standard Weekly Hours:

40

Summary:

The Medical Receptionist is responsible for greeting the patients and establishing a friendly and positive in-take and check out encounter for each patient's visit requiring excellent communication skills and the ability to adapt to changes in both staffing levels and patient volumes. The receptionist is responsible for maintaining patient flow, answering phones promptly and courteously, scheduling, registering, billing and payment collection activities for clinic patients while following all applicable policies and procedures. They will successfully learn and understand diversified insurance plans and medical terminology.

Education & Experience

• High School graduate or equivalent required
• Customer service experience required

Knowledge, Skills & Abilities

• Exhibit good interpersonal and communication skills
• Maturity to withstand pressure that may arise in relation to the public and physician

About Us:

Cook Children's is an equal opportunity employer. As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

Cook Children's is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.