Patient Access & Front Desk Specialist

Cook Children's Health Care System; Prosper (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Cook Children's Health Care System in Prosper, TX, seeks a Medical Receptionist to greet patients and manage a positive in-take and checkout experience. You will handle patient flow, answer phones, scheduling, registration, billing and payment collection, while following clinic policies and using basic medical terminology.

The role requires a high school diploma and customer service experience, with strong interpersonal and communication skills to stay composed under pressure and adapt to

Qualifications

• High school diploma or equivalent required.
• Customer service experience required.

Responsibilities

• Greet patients and establish a friendly intake and check-out encounter.
• Manage patient flow, answer phones promptly and courteously.
• Schedule, register, and handle billing and payment collection activities.
• Learn and understand diversified insurance plans and medical terminology.

Skills

Interpersonal skills

Communication skills

Education

High School diploma

Job description

Cook Children's Health Care System in Prosper, TX, seeks a Medical Receptionist to greet patients and manage a positive in-take and checkout experience. You will handle patient flow, answer phones, scheduling, registration, billing and payment collection, while following clinic policies and using basic medical terminology.

The role requires a high school diploma and customer service experience, with strong interpersonal and communication skills to stay composed under pressure and adapt to