Medical Receptionist

Cook Children's; Frisco (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Cook Children's in Frisco, TX is seeking a Medical Receptionist to warmly welcome patients and manage the front desk. You will handle check-in/check-out, scheduling, registration, and billing while maintaining accurate records and patient flow.

The role requires strong communication skills, a high school diploma, and customer service experience. You may travel between Frisco and Prosper clinics to cover coverage needs in a busy pediatric environment.

Qualifications

• Exhibit good interpersonal and communication skills.
• Customer service experience preferred.

Responsibilities

• Greet patients and establish a friendly and efficient check-in and check-out process.
• Manage scheduling, registration, and billing activities for clinic patients.
• Answer phone calls promptly and courteously, directing inquiries as needed.
• Learn and understand diversified insurance plans and medical terminology.

Skills

Interpersonal communication

Education

High School Diploma

Job description

Location: North Frisco Primary Care Department: North Frisco Primary Care Shift: First Shift (United States of America) Standard Weekly Hours: 40

Summary: The Medical Receptionist is responsible for greeting the patients and establishing a friendly and positive in-take and check out encounter for each patient’s visit requiring excellent communication skills and the ability to adapt to changes in both staffing levels and patient volumes. The receptionist is responsible for maintaining patient flow, answering phones promptly and courteously, scheduling, registering, billing and payment collection activities for clinic patients while following all applicable policies and procedures. They will successfully learn and understand diversified insurance plans and medical terminology.

Education & Experience: High School graduate or equivalent required. Customer service experience.

Knowledge, Skills & Abilities:

• Exhibit good interpersonal and communication skills.
• Maturity to withstand pressure that may arise in relation to the public and physician.

Hours: Monday to Thursday: 8:00am to 5:00pm Friday: 8:00am to 4:00pm

Will travel between clinics (Frisco/Prosper area) to help cover.

About Cook Children’s

Our not-for-profit organization is comprised of a flagship medical center in Fort Worth, Texas, a new medical center in Prosper, Texas, a physician network, home health company, surgery centers, health plan, health services, and health foundation. With more than 60 primary, specialty and urgent care locations throughout Texas, families can access our top-ranked specialty programs and network of services to meet the unique needs of their child.

Cook Children's is honored to continually receive recognition for our outstanding efforts and outcomes in pediatric health care. At Cook Children's, we're more than a health care system––we're your friends, neighbors and even family members. And we're parents too, so we can see the world through your eyes. We see what you're going through––and how we can help you and your child get the best care and support possible.

Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

Promise, a strong word with deep meaning that everyone understands—especially kids. This is the foundation of our organization and what drives us to blaze new trails in medical care, research, advanced technology, as well as programs and initiatives that benefit children who may not otherwise have access to quality health care. Every day our employees come to work with the intention of keeping our Promise. It's the guiding principle that helps our patients and their families get better and stay healthy. As a member of our Cook Children's team, you can be an important part of making that happen.