Medical Receptionist

Cook Children's Health Care System; Frisco (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Cook Children's Health Care System in the Frisco area seeks a Medical Receptionist to greet patients and manage in-take and check-out encounters with a friendly, professional demeanor.

You will handle phones, scheduling, registration, billing and payments, learn diverse insurance plans and medical terminology, and support clinic operations as patient volumes vary.

Qualifications

• High School diploma or equivalent.
• Excellent communication and interpersonal skills.
• Ability to adapt to changing staffing levels and patient volumes.

Responsibilities

• Greet patients and manage intake and check-out encounters.
• Answer phones promptly and courteously.
• Schedule, register, and collect payments following procedures.
• Learn diversified insurance plans and medical terminology.

Skills

Communication skills

Interpersonal skills

Adaptability

Education

High School diploma or equivalent

Job description

The Medical Receptionist is responsible for greeting the patients and establishing a friendly and positive in-take and check out encounter for each patient's visit requiring excellent communication skills and the ability to adapt to changes in both staffing levels and patient volumes. The receptionist is responsible for maintaining patient flow, answering phones promptly and courteously, scheduling, registering, billing and payment collection activities for clinic patients while following all applicable policies and procedures. They will successfully learn and understand diversified insurance plans and medical terminology.

Education & Experience

High School graduate or equivalent required.

Knowledge, Skills & Abilities

Exhibit good interpersonal and communication skills.

Maturity to withstand pressure that may arise in relation to the public and physician.

Hours

Monday to Thursday: 8:00am to 5:00pm

Friday: 8:00am to 4:00pm

Will travel between clinics (Frisco/Prosper area) to help cover.

About Cook Children's

Our not-for-profit organization is comprised of a flagship medical center in Fort Worth, Texas, a new medical center in Prosper, Texas, a physician network, home health company, surgery centers, health plan, health services, and health foundation. With more than 60 primary, specialty and urgent care locations throughout Texas, families can access our top-ranked specialty programs and network of services to meet the unique needs of their child. Cook Children's is honored to continually receive recognition for our outstanding efforts and outcomes in pediatric health care.

At Cook Children's, we're more than a health care system-we're your friends, neighbors and even family members. And we're parents too, so we can see the world through your eyes. We see what you're going through-and how we can help you and your child get the best care and support possible.

Cook Children's is an equal opportunity employer. As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status , genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.