Patient Intake & Medical Front Desk

Cook Children's; Prosper, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Cook Children’s in Prosper, TX, seeks a Medical Receptionist for UCC/SC to greet patients and manage intake and checkout with excellent communication. You will handle scheduling, phones, registrations, billing and payments, while adhering to clinic policies.

Requires a High School diploma and customer service experience; strong interpersonal skills; ability to stay calm under pressure and adapt to changing staffing and patient volumes. Equal opportunity employer.

Qualifications

• High School graduate or equivalent.
• Customer service experience required.
• Knowledge of medical terminology a plus.

Responsibilities

• Greet patients and establish a friendly intake and checkout encounter.
• Schedule, register, and bill for clinic visits and collect payments.
• Answer phones promptly and courteously while maintaining patient flow.
• Accurately process appointments, registrations, and insurance information.
• Learn and understand diversified insurance plans and medical terminology.

Skills

Interpersonal skills

Communication

Maturity under pressure

Education

High School diploma or equivalent

Job description

Cook Children’s in Prosper, TX, seeks a Medical Receptionist for UCC/SC to greet patients and manage intake and checkout with excellent communication. You will handle scheduling, phones, registrations, billing and payments, while adhering to clinic policies.

Requires a High School diploma and customer service experience; strong interpersonal skills; ability to stay calm under pressure and adapt to changing staffing and patient volumes. Equal opportunity employer.