Medical Front Desk & Patient Services Coordinator

Cook Children's; Fort Worth, Northern (TX, KY); Hybrid; USD 32,000 - 38,000; Full time

Job summary

Cook Children's Fort Worth is seeking a Medical Receptionist to greet patients and establish a friendly, efficient intake and check-out experience for every visit.

You will manage patient flow, answer phones promptly, and handle scheduling, registering, and billing activities while adhering to clinic policies. Knowledge of medical terminology and insurance basics is preferred; high school diploma required and strong customer service skills are essential.

Qualifications

• High School diploma or equivalent required.
• Customer service experience required.
• Exhibit good interpersonal and communication skills.
• Maturity to withstand pressure that may arise in relation to the public and physician.
• Willingness to learn diversified insurance plans and medical terminology.

Responsibilities

• Greet patients and establish a friendly intake and check-out encounter.
• Maintain patient flow and answer phones promptly and courteously.
• Schedule, register, and handle billing and payment collection activities.
• Learn and understand diversified insurance plans and medical terminology.

Skills

Interpersonal skills

Communication skills

Customer service experience

Adaptability

Education

High School diploma or equivalent

Job description

Cook Children's Fort Worth is seeking a Medical Receptionist to greet patients and establish a friendly, efficient intake and check-out experience for every visit.

You will manage patient flow, answer phones promptly, and handle scheduling, registering, and billing activities while adhering to clinic policies. Knowledge of medical terminology and insurance basics is preferred; high school diploma required and strong customer service skills are essential.