Patient Services Front Desk Specialist

15 Foundation Medical Partners Inc; Pepperell (MA); Presencial; USD 26.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision coverage

Life insurance

Disability insurance

401(k) / Retirement Plan

Tuition reimbursement

Descripción de la vacante

SolutionHealth is seeking a Patient Service Representative to serve as the first point of contact for patients and visitors in a fast-paced healthcare setting. You will handle registration, scheduling, referrals, and documentation with a focus on exceptional customer service.

Responsibilities include greeting patients, checking in/out, collecting demographics and insurance details, handling copayments, and coordinating interpreters as needed.

Formación

• High School Diploma or equivalent required.
• Previous customer service experience preferred.
• Knowledge of reception functions and clinical workflows.

Responsabilidades

• Greet and register patients, direct and check in/out in a professional manner.
• Answer calls, provide information, and schedule appointments.
• Enter and manage referrals, including authorizations.
• Collect and verify patient demographics and insurance info.

Conocimientos

Customer service

Reception

Microsoft Office

Medical terminology

Communication

Teamwork

Independent work

Educación

High School Diploma or equivalent

Descripción del empleo

SolutionHealth is seeking a Patient Service Representative to serve as the first point of contact for patients and visitors in a fast-paced healthcare setting. You will handle registration, scheduling, referrals, and documentation with a focus on exceptional customer service.

Responsibilities include greeting patients, checking in/out, collecting demographics and insurance details, handling copayments, and coordinating interpreters as needed.