Patient Services Front Desk Specialist

GastroMed, LLC; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance (100% employer paid)

Job summary

GastroMed, LLC is seeking a Front Desk Associate to greet patients, register them, schedule procedures, verify information, collect payments, and sustain accurate medical records. This role supports the Endoscopy Center operations and collaborates with physicians, nurses, and staff to ensure smooth patient flow and top-notch service.

The ideal candidate has strong communication and interpersonal skills, a professional appearance, and the ability to handle changing priorities in a fast-paced

Qualifications

• Excellent verbal and written communication required.
• Strong interpersonal and customer service skills.
• Ability to follow written and verbal instructions.
• Professional appearance and demeanor; adaptable to changing priorities.
• Bilingual skills are a plus.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Check in patients and complete the registration.
• Verify demographics and insurance information.
• Collect copayments and patient payments; process receipts.
• Schedule procedures and update appointment calendars.
• Maintain organized front desk and waiting areas.
• Answer and direct phone calls; manage faxes and EMR documents.
• Prepare patient charts and ensure complete records.

Skills

Excellent communication

Interpersonal skills

Bilingual

Professional appearance

Job description

GastroMed, LLC is seeking a Front Desk Associate to greet patients, register them, schedule procedures, verify information, collect payments, and sustain accurate medical records. This role supports the Endoscopy Center operations and collaborates with physicians, nurses, and staff to ensure smooth patient flow and top-notch service.

The ideal candidate has strong communication and interpersonal skills, a professional appearance, and the ability to handle changing priorities in a fast-paced