Medical Front Desk Specialist

Gastro Health; Framingham (MA); On-site; USD 42,000 - 52,000; Full time

Job summary

Gastro Health in Framingham, MA is seeking a Front Desk Representative to join our endoscopy center team. The role interfaces with patients and provides administrative support to physicians and providers.

Responsibilities include greeting patients, managing records, verifying insurance, collecting payments, balancing the day’s cash, and maintaining a welcoming lobby. Experience in medical practice and strong communication are required.

Qualifications

• 2+ years’ experience in medical practice or a similar setting.
• Strong communication and data-entry skills.
• Knowledge of insurance carrier requirements.

Responsibilities

• Greet patients in a pleasant and timely manner.
• Use practice management system to create provider records and scan documents.
• Verify registration forms and obtain physician information.
• Ensure patient has current referral when required.
• Verify insurance benefits and eligibility prior to visits/procedures.
• Collect co-payments and balances and post payments.
• Balance and close the time-of-service batch daily.
• Assist patients with balance questions and payments.
• Maintain lobby/reception area cleanliness and stocking.

Skills

Customer Service

Data Entry

Effective Communicator

Insurance Knowledge

Multi-tasker

Positive Attitude

Self-Directed

Team Player

Cross-train

Job description

Gastro Health in Framingham, MA is seeking a Front Desk Representative to join our endoscopy center team. The role interfaces with patients and provides administrative support to physicians and providers.

Responsibilities include greeting patients, managing records, verifying insurance, collecting payments, balancing the day’s cash, and maintaining a welcoming lobby. Experience in medical practice and strong communication are required.