Front Desk Medical Receptionist - Patient Care & Billing

Resolve Pain; Jackson (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Job summary

Resolve Pain in Jackson, TN seeks a friendly Receptionist to be the first point of contact for patients. You will handle phone and in-person inquiries, collect patient information for billing and records, and keep the front desk running smoothly.

The role requires strong communication, organization, and attention to detail; six months in a physician's office preferred; HS diploma required; competitive salary and benefits.

Qualifications

• Six months of experience in a physician's office preferred.
• High school diploma or equivalent required.
• Strong verbal and written communication.
• Ability to build relationships with patients and staff.

Responsibilities

• Greet patients and visitors to create a positive first impression.
• Accurately collect and enter patient demographics and insurance information at first contact.
• Verify insurance coverage and coordinate with payors and physicians.
• Prepare patient charts and messages with complete and accurate information.
• Capture and update billing information for invoicing and insurance processing.
• Manage phone calls, schedule appointments, and reschedule as needed.
• Assist with daily financial processes including cash, checks, and card transactions.
• Oversee opening and closing procedures and ensure clinic is ready for the day.
• Handle medical records requests and faxing with accurate filing.

Skills

Customer service

Phone etiquette

Communication

Organization

Multitasking

Teamwork

Education

High school diploma

Tools

Medical records software

Billing software

Scheduling software

Job description

Resolve Pain in Jackson, TN seeks a friendly Receptionist to be the first point of contact for patients. You will handle phone and in-person inquiries, collect patient information for billing and records, and keep the front desk running smoothly.

The role requires strong communication, organization, and attention to detail; six months in a physician's office preferred; HS diploma required; competitive salary and benefits.