Patient Services Front Desk Specialist

1103 Team Member Services; Kansas; On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Career Development

Job summary

AdventHealth in Shawnee Mission, KS is seeking an on-site administrative professional to support patient scheduling, payments, and records management. This role requires confidentiality, adherence to compliance policies, and accurate clerical handling within a multi-department setting.

The position offers full-time daytime hours, opportunities to work across facilities, and a benefits package starting from day one, including insurance and retirement options. Prior office experience is valued.

Qualifications

• Customer service skills required.
• Ability to communicate effectively over the phone and in person.
• General clerical skills required.

Responsibilities

• Collaborates with leadership to provide accurate and timely completion of projects.
• Schedules patient appointments and collects payments.
• Maintains confidentiality of medical records and other sensitive information.
• Adheres to the Corporate Compliance plan and all applicable local, state, and federal regulations.
• Organizes and maintains the department filing system efficiently.
• Processes and distributes incoming, outgoing, and interoffice mail (including faxes).
• Performs daily reconciliation of payments and adjustments.
• Demonstrates knowledge and maintenance of office equipment, including phone systems, photocopiers, computers, fax machines, and calculators.
• Other duties as assigned.
• Answers and routes phone calls using good judgment, ensuring messages are relayed timely and accurately.

Skills

Customer service

Phone & in-person communication

Clerical skills

Education

Associate degree preferred

High School diploma or equivalent required

Technical school graduate considered

Job description

AdventHealth in Shawnee Mission, KS is seeking an on-site administrative professional to support patient scheduling, payments, and records management. This role requires confidentiality, adherence to compliance policies, and accurate clerical handling within a multi-department setting.

The position offers full-time daytime hours, opportunities to work across facilities, and a benefits package starting from day one, including insurance and retirement options. Prior office experience is valued.