Patient Services Front Desk Specialist

Marathon Health; Indianapolis (IN); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health benefits

401k match

Paid time off

Job summary

Marathon Health is seeking an administrative coordinator to provide front office support at our health centers in Indianapolis. You will greet patients, manage appointments, handle calls, and assist with billing and records while maintaining a professional, confidential environment.

The role emphasizes accurate data entry, strong communication, and collaboration with medical staff to ensure smooth clinic operations and patient satisfaction.

Qualifications

• High school diploma or GED required; 1–3 years in a medical office helps.
• Associate degree in healthcare or related field preferred.
• Must be proficient with an electronic medical record system.
• Strong technical skills with Microsoft Teams and Microsoft 365 apps.

Responsibilities

• Answer calls, greet visitors, and schedule appointments.
• Maintain calendars, prepare correspondence, and process mail.
• Manage patient records and ensure HIPAA compliance.
• Collect co-pays, reconcile payments, and balance cash drawer.
• Support front reception area and assist medical staff as needed.

Skills

Excellent communication

Customer service

Time management

Organizational skills

Attention to detail

Education

High school diploma or GED

Associates degree in healthcare (preferred)

Tools

EMR system

Microsoft Teams

Microsoft 365 (Word, Excel, Outlook, PowerPoint)

Job description

Marathon Health is seeking an administrative coordinator to provide front office support at our health centers in Indianapolis. You will greet patients, manage appointments, handle calls, and assist with billing and records while maintaining a professional, confidential environment.

The role emphasizes accurate data entry, strong communication, and collaboration with medical staff to ensure smooth clinic operations and patient satisfaction.