Patient Services Front Desk Specialist

aah; Huntersville (NC); On-site; USD 27,000 - 41,000; Part time

Job summary

Advocate Health seeks a part-time Front Desk / Registration staff member for Outpatient Rehabilitation serving the Greater Charlotte Market (Charlotte, Huntersville, Matthews, Concord and Monroe). The role involves patient registration, insurance verification, scheduling, and billing tasks, with a focus on accuracy and a positive patient experience.

Required: High School Diploma or GED, computer experience, and customer relations experience.

Qualifications

• High School Diploma or GED required.
• Computer experience required.
• Customer relations experience required.

Responsibilities

• Exemplify caring and compassionate customer service to create an excellent patient experience.
• Provide exemplary interpersonal skills and ability to interact with patients and families in sensitive situations.
• Demonstrates critical thinking and teamwork with minimal supervision.
• Manages patient registration, insurance verification, scheduling, and billing-related activities.
• Encourages use of front-end technology during registration.

Skills

Customer service

Communication

Computer literacy

Education

High School Diploma or GED

Tools

Medical Records Software

Job description

Advocate Health seeks a part-time Front Desk / Registration staff member for Outpatient Rehabilitation serving the Greater Charlotte Market (Charlotte, Huntersville, Matthews, Concord and Monroe). The role involves patient registration, insurance verification, scheduling, and billing tasks, with a focus on accuracy and a positive patient experience.

Required: High School Diploma or GED, computer experience, and customer relations experience.