Patient Services Front Desk Specialist

Center-For-Dermatology-Cosmetic-and-Laser-Surger; Fremont (CA); On-site; USD 32,000 - 34,000; Full time

Job summary

Center-For-Dermatology-Cosmetic-and-Laser-Surger is seeking a Patient Services Representative at the Fremont/Milpitas Front Desk in California. The role focuses on patient registration, appointment scheduling, and coordinating clinical calls across multiple practices to ensure a smooth patient experience.

The position offers hourly pay between $23.50 and $25 with Monday–Friday hours. A high school diploma and 0–1 year of customer service experience are preferred, along with basic clerical and

Qualifications

• High school diploma or equivalent.
• 0-1 years of customer service experience, preferably in a call center, healthcare, or retail environment.
• Proficient in collecting patient payments at the time of service and thorough understanding of Insurance Verification.
• Skilled in navigating multiple computer systems simultaneously.
• Competent in Microsoft Office applications.

Responsibilities

• Greet patients upon arrival and manage registration and appointment scheduling with high customer service.
• Accurately triage and route clinical calls to appropriate departments.
• Assist patients with required forms and paperwork for accuracy and completeness.
• Maintain a clean, organized, and welcoming lobby and work area.
• Identify and escalate patient concerns to appropriate teams.

Skills

Customer service

Registration & scheduling

Clinical call coordination

Multitasking

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Center-For-Dermatology-Cosmetic-and-Laser-Surger is seeking a Patient Services Representative at the Fremont/Milpitas Front Desk in California. The role focuses on patient registration, appointment scheduling, and coordinating clinical calls across multiple practices to ensure a smooth patient experience.

The position offers hourly pay between $23.50 and $25 with Monday–Friday hours. A high school diploma and 0–1 year of customer service experience are preferred, along with basic clerical and