Patient Services & Front Desk Specialist

Select Medical; Falmouth (ME); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical/Dental/Vision coverage

Company 401(k)

Job summary

Select Medical's outpatient physical therapy center in Falmouth, ME is hiring a Patient Service Specialist to manage front desk duties and patient flow, ensuring a positive first and last impression for patients.

You will greet and register patients, schedule appointments, and communicate with insurers and other offices to support visit processing. Excellent organization and customer service are essential for success in this role.

Qualifications

• Minimum Qualifications: High School Diploma/GED
• Preferred Qualifications: 1 Year of Medical Office Experience
• Preferred Qualifications: 1 Year of Front Desk Experience

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Education

High School Diploma/GED

Job description

Select Medical's outpatient physical therapy center in Falmouth, ME is hiring a Patient Service Specialist to manage front desk duties and patient flow, ensuring a positive first and last impression for patients.

You will greet and register patients, schedule appointments, and communicate with insurers and other offices to support visit processing. Excellent organization and customer service are essential for success in this role.