Patient Experience Concierge - Front Desk

Select Medical; St. Louis (MO); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical/Dental/Vision

401(k) with company match

Life and disability protection

Job summary

Select Medical's outpatient physical therapy center in Lemay Ferry, MO is seeking a Patient Service Specialist to manage the front desk and patient flow. You will greet patients, register them, schedule appointments, and coordinate with insurers to ensure smooth visits.

This full-time role offers mentorship, generous PTO, comprehensive medical, vision, and dental coverage, plus a company-matched 401(k) retirement plan and disability protection.

Qualifications

• Minimum: High School Diploma or GED.
• Preferred: 1 Year Front Desk experience.
• Preferred: Healthcare experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as insurance companies, translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front Desk experience

Healthcare experience

Education

High School Diploma or GED

Job description

Select Medical's outpatient physical therapy center in Lemay Ferry, MO is seeking a Patient Service Specialist to manage the front desk and patient flow. You will greet patients, register them, schedule appointments, and coordinate with insurers to ensure smooth visits.

This full-time role offers mentorship, generous PTO, comprehensive medical, vision, and dental coverage, plus a company-matched 401(k) retirement plan and disability protection.