Patient Services Front Desk Specialist

Mercy; Crystal City (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Mercy Hospital Jefferson - Neurology Clinic in Festus, MO seeks a Patient Service Representative to be the friendly first contact for patients and visitors, coordinating check-in, scheduling, and basic administrative tasks with professionalism.

This full-time role requires a high school diploma, strong communication, attention to detail, and the ability to handle confidential information while delivering compassionate service in a busy healthcare setting.

Qualifications

• High school diploma or equivalent required.
• Strong communication skills with patients and staff.
• Proficient data entry and word processing.
• Excellent customer service and professionalism.
• Able to maintain confidentiality and privacy.
• Able to work under pressure and adapt.
• Complete Clinic Core Front Desk Training after hire.

Responsibilities

• Serve as first point of contact for patients and visitors.
• Manage front desk operations and workflows to ensure a seamless patient experience.

Skills

Verbal and written communication

Basic computer skills

Customer service

Attention to detail

Confidentiality

Adaptability under pressure

Clinic Front Desk Training

Education

High school diploma or equivalent

Job description

Mercy Hospital Jefferson - Neurology Clinic in Festus, MO seeks a Patient Service Representative to be the friendly first contact for patients and visitors, coordinating check-in, scheduling, and basic administrative tasks with professionalism.

This full-time role requires a high school diploma, strong communication, attention to detail, and the ability to handle confidential information while delivering compassionate service in a busy healthcare setting.