Patient Services & Front Desk Specialist

musc; Charleston (SC); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Retirement plan

Paid time off

Parental leave

Disability insurance

Training opportunities

Tuition reimbursement

Employee discounts

Flexible schedule

Certification incentive

Job summary

MUSC Community Physicians (MCP) is seeking an on-site front desk administrative assistant to support clinic operations in the Charleston region. Primary duties include patient registration, scheduling, phone triage, and coordinating referrals while handling payments and basic billing tasks.

The role requires a high school diploma (or equivalent) with relevant health-care front desk experience or related certifications.

Qualifications

• High school diploma or equivalent plus 1 year patient care experience or an eligible credential.
• CNA or completion of Nursing Assistant/Medical Assistant course or EMT/Paramedic cert or Bachelor’s degree.
• Experience with front desk tasks and patient interactions is a plus.

Responsibilities

• Schedule appointments and manage clinic calendar.
• Handle front desk phone lines and triage calls.
• Register patients and process billing and payments.
• Post charges, manage cash, and coordinate referrals.

Skills

Customer service

Communication skills

Phone handling

Education

High school diploma or equivalent

CNA

MA course or training

EMT or Paramedic

Bachelor’s degree

Job description

MUSC Community Physicians (MCP) is seeking an on-site front desk administrative assistant to support clinic operations in the Charleston region. Primary duties include patient registration, scheduling, phone triage, and coordinating referrals while handling payments and basic billing tasks.

The role requires a high school diploma (or equivalent) with relevant health-care front desk experience or related certifications.