Patient Services Front Desk Specialist

Tanner; Carrollton, Northern (GA, KY); Hybrid; USD 26,000 - 32,000; Full time

Job summary

Tanner is seeking a friendly, detail-oriented patient services representative to handle front office duties such as check-in/check-out, scheduling, and basic billing tasks. The role requires strong customer service skills and the ability to multitask in a fast-paced healthcare setting.

No prior experience is required, though healthcare experience is a plus. Ideal candidates will communicate clearly, maintain a professional demeanor, and work well within a team to ensure smooth patient flow and

Qualifications

• Education: High School Diploma or GED.
• Experience: No prior work experience required.
• One year of customer service experience preferred.
• Experience in a Healthcare setting preferred.
• Excellent public relations skills. Pleasant, professional demeanor when dealing with the public even irate or abusive individuals.
• Must possess initiative and drive to a project from beginning to a successful completion.

Responsibilities

• Check-in and check-out duties, including entering charges, collecting deductibles and coinsurances, posting payments and scheduling follow up appointments.
• Answering telephone and registering new patients; making appointments.
• Maintain high level of customer service and accuracy; assist patients with questions and requests as necessary.
• Communicate proactively and assist patients as needed.
• Work in a fast-paced environment with interruptions and high-stress situations.
• Collaborate effectively as part of a team and ensure smooth patient flow.

Skills

Customer service

Public relations

Communication

Teamwork

Multi-tasking

Professional demeanor

Detail oriented

Initiative

Education

High School Diploma or GED

Tools

Computer skills

Job description

Tanner is seeking a friendly, detail-oriented patient services representative to handle front office duties such as check-in/check-out, scheduling, and basic billing tasks. The role requires strong customer service skills and the ability to multitask in a fast-paced healthcare setting.

No prior experience is required, though healthcare experience is a plus. Ideal candidates will communicate clearly, maintain a professional demeanor, and work well within a team to ensure smooth patient flow and