Compassionate Patient Access Specialist

Tanner Health; Carrollton (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Tanner Medical Group in Carrollton, GA, seeks a friendly front desk associate to manage patient check-in and check-out, register new patients, and schedule follow-up visits. You will handle charging, collect deductibles, post payments, and answer calls with a professional demeanor.

Candidates should have a high school diploma or GED, no prior experience required, good public relations skills, and the ability to multitask in a fast-paced healthcare environment while maintaining accuracy.

Qualifications

• Education: High School Diploma or GED.
• Experience: No prior work experience required.
• One year of customer service experience preferred.
• Healthcare setting experience preferred.
• Excellent public relations skills with a professional demeanor.
• Ability to multitask and manage a fast-paced front-desk environment.
• Strong communication with patients and staff.

Responsibilities

• Check-in and check-out duties, including entering charges.
• Collect deductibles and coinsurances and post payments.
• Schedule follow-up appointments and answer telephone calls.
• Register new patients and assist with appointment bookings.
• Maintain high level of customer service and accuracy at all times.

Skills

Customer service

Communication

Multitasking

Teamwork

Attention to detail

Professional demeanor

Patient interaction

Education

High School Diploma or GED

Tools

EMR software

Computer literacy

Job description

Tanner Medical Group in Carrollton, GA, seeks a friendly front desk associate to manage patient check-in and check-out, register new patients, and schedule follow-up visits. You will handle charging, collect deductibles, post payments, and answer calls with a professional demeanor.

Candidates should have a high school diploma or GED, no prior experience required, good public relations skills, and the ability to multitask in a fast-paced healthcare environment while maintaining accuracy.