Patient Services & Front Desk Specialist

Saint Francis Health System; Bixby (OK); On-site; USD 31,000 - 42,000; Full time

Job summary

Saint Francis Health System seeks a full-time front office associate for the Dermatology/Warren Clinic in Tulsa. Responsibilities include greeting patients, scheduling, registration, billing and eligibility verification, and EMR data entry.

The role requires strong PC skills, accuracy in data handling, and excellent communication. "Minimum 6 months of front-facing customer service or medical office experience" and a High School Diploma or GED are required.

Qualifications

• 6 months of front-facing customer service or medical office experience preferred.
• Demonstrated PC skills and ability to record and interpret data.
• Effective written and oral communication skills.
• Ability to multi-task and learn quickly; strong critical thinking.

Responsibilities

• Greet and direct patients per office protocols.
• Schedule appointments and register demographics and billing information.
• Determine eligibility for services and collect co-pays/deductibles.
• Use EMR and other software to perform tasks per policies.
• Maintain medical records and prepare charts and billing documents.
• Post charges and payments and balance cash drawer daily.

Skills

Front desk customer service

Medical office experience

PC skills

Data entry

Education

High School Diploma or GED

Tools

EMR systems

Job description

Saint Francis Health System seeks a full-time front office associate for the Dermatology/Warren Clinic in Tulsa. Responsibilities include greeting patients, scheduling, registration, billing and eligibility verification, and EMR data entry.

The role requires strong PC skills, accuracy in data handling, and excellent communication. "Minimum 6 months of front-facing customer service or medical office experience" and a High School Diploma or GED are required.