Patient Services Front Desk Specialist

Artesia General Hospital; Artesia (NM); On-site; USD 21,000 - 26,000; Full time

Job summary

Artesia General Hospital is seeking a front desk receptionist to greet patients and visitors, register patients, and manage scheduling in a busy outpatient setting.

The role requires basic math and computer skills, with prior customer service experience in healthcare preferred. Works in a full-time, on-site capacity with responsibility for handling payments, referrals, and communications with providers.

Qualifications

• Education – High school diploma or equivalent.
• Work Experience – Customer service, computer. Experience in a healthcare setting preferred.

Responsibilities

• Greet patients, visitors and co-workers in a prompt, courteous manner.
• Maintain appointment scheduler and follow office policies.
• Register patients accurately to comply with regulatory requirements.
• Collect monies at time of service.
• Handle pre-certification and referrals.
• Answer phones and relay messages to providers.

Skills

Telephone skills

Office equipment

Basic math

Computer skills

Education

High school diploma or GED

Job description

Artesia General Hospital is seeking a front desk receptionist to greet patients and visitors, register patients, and manage scheduling in a busy outpatient setting.

The role requires basic math and computer skills, with prior customer service experience in healthcare preferred. Works in a full-time, on-site capacity with responsibility for handling payments, referrals, and communications with providers.