Healthcare Front Desk Specialist

Artesia General Hospital; Artesia (NM); On-site; USD 21,000 - 26,000; Full time

Job summary

Artesia General Hospital in Artesia, NM is seeking a full-time office assistant to support patient services. You will greet patients, manage the appointment scheduler, and register patients accurately to meet regulatory requirements.

Responsibilities include processing pre-certifications, referrals, and prior authorizations, answering calls, relaying messages, and ensuring end-of-day reconciliation. A High school diploma or GED and basic computer skills are required; healthcare experience is

Qualifications

• Education: High school diploma or equivalent.
• Work experience in customer service and computer use; healthcare setting preferred.
• Training: none; License/Certification: N/A

Responsibilities

• Greet patients, visitors and co-workers promptly and courteously.
• Maintain appointment scheduler and adhere to policy.
• Register patients accurately to meet regulatory requirements.
• Collect payments at time of service.
• Review provider records for insurance approvals.
• Handle pre-certifications and referrals; process prior authorizations.
• Answer phones and relay messages between patients and providers.
• Ensure end-of-day reconciliation is complete.
• Perform basic clerical duties as required.

Skills

Customer service

Telephone handling

Basic math

Computer skills

Education

High school diploma or equivalent

Tools

Scheduling software

Office software

Job description

Artesia General Hospital in Artesia, NM is seeking a full-time office assistant to support patient services. You will greet patients, manage the appointment scheduler, and register patients accurately to meet regulatory requirements.

Responsibilities include processing pre-certifications, referrals, and prior authorizations, answering calls, relaying messages, and ensuring end-of-day reconciliation. A High school diploma or GED and basic computer skills are required; healthcare experience is