Clinic Front Desk & Scheduling Specialist

Artesia General Hospital; Artesia (NM); On-site; USD 20,664 - 26,174; Full time

Job summary

Artesia General Hospital is seeking a full-time customer service representative to aid in patient registration, appointment scheduling, and payment collection. Candidates must hold a high school diploma and possess excellent customer service skills. Experience in a healthcare setting is preferred but not mandatory.

The role involves daily interaction with patients and requires basic math and computer skills. A professional demeanor and the ability to work in a fast-paced environment are essential for success.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, preferably in healthcare.

Responsibilities

• Greet patients, visitors, and co-workers courteously.
• Maintain appointment scheduler according to policy.
• Register patients accurately.
• Collect payments at time of service.
• Handle pre-certification and referrals.

Skills

Customer service

Basic math

Basic computer skills

Education

High School Diploma / GED

Job description

Artesia General Hospital is seeking a full-time customer service representative to aid in patient registration, appointment scheduling, and payment collection. Candidates must hold a high school diploma and possess excellent customer service skills. Experience in a healthcare setting is preferred but not mandatory.

The role involves daily interaction with patients and requires basic math and computer skills. A professional demeanor and the ability to work in a fast-paced environment are essential for success.