Patient Services Front Desk & Scheduling Specialist

Montgomery College; Franklin (TN); Hybrid; USD 25,000 - 33,000; Part time

Job summary

Vanderbilt Health is seeking a part-time Patient Service Specialist for Franklin and Spring Hill locations. The role assists patients pre-, during, and post-appointments, handles scheduling, check-in/out, and insurance updates, and coordinates with providers and outside facilities to ensure smooth flow of care.

Ideal candidates will have strong customer service skills, familiarity with medical terminology, and at least 1 year of relevant experience in a health-system setting; high school diploma

Qualifications

• High School Diploma or GED required.
• 1 year of relevant work experience.

Responsibilities

• Check-in and check-out patients.
• Schedule appointments, procedures, or surgeries.
• Coordinate follow-up appointments or procedures.
• Ensure patient information and documentation are accurate.

Skills

Surgery Scheduling

Customer Service

Patient Scheduling

Patient Documentation

Medical Terminology

Education

High School Diploma or GED

Job description

Vanderbilt Health is seeking a part-time Patient Service Specialist for Franklin and Spring Hill locations. The role assists patients pre-, during, and post-appointments, handles scheduling, check-in/out, and insurance updates, and coordinates with providers and outside facilities to ensure smooth flow of care.

Ideal candidates will have strong customer service skills, familiarity with medical terminology, and at least 1 year of relevant experience in a health-system setting; high school diploma