Patient Service Front Desk Specialist – PTO & Benefits

Select Medical; Atlanta (GA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Health, vision, dental coverage

Company-matching 401(k)

Job summary

Select Medical in Atlanta, GA is seeking a Patient Service Specialist to welcome patients, register them, and guide their visit from front desk to checkout. This role combines patient experience with essential administrative duties in our outpatient physical therapy center.

You will schedule appointments, handle co-pays and insurance verifications, and coordinate with care teams and external partners to keep operations smooth.

Qualifications

• High School Diploma or GED required.
• 1 year of front desk experience.
• 1 year of medical office experience.
• Healthcare experience preferred.
• Insurance verification experience.
• 1 year scheduling experience.
• Customer service experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front Desk Experience

Scheduling Experience

Customer Service Experience

Health Care Experience

Education

High School Diploma or GED

Job description

Select Medical in Atlanta, GA is seeking a Patient Service Specialist to welcome patients, register them, and guide their visit from front desk to checkout. This role combines patient experience with essential administrative duties in our outpatient physical therapy center.

You will schedule appointments, handle co-pays and insurance verifications, and coordinate with care teams and external partners to keep operations smooth.