Patient Services Front Desk Coordinator (Bilingual a Plus)

Legacy Brain & Spine, LLC; Peachtree City (GA); Vor Ort; USD 21.000 - 25.000; Vollzeit

Zusammenfassung

Legacy Brain & Spine, LLC is seeking a Front Desk Receptionist to manage patient flow through check-in and check-out while delivering exceptional customer service to enhance patient satisfaction.

Based at our clinic in Peachtree City, GA, the role involves greeting patients, collecting copays, verifying insurance, scheduling, and coordinating with medical staff. Strong communication and organization are essential. Spanish speaking is a plus; experience with EHR systems is preferred.

Qualifikationen

• Detail-oriented and customer-focused with strong communication skills.
• Spanish speaking is a plus.
• Experience using EHR systems (eClinicalWorks) preferred.
• 1 year clinical experience preferred.
• Bachelor's Degree preferred, or equivalent experience.

Aufgaben

• Greet patients and assist with check-in/check-out, copay collection, and insurance verification.
• Schedule appointments, refer and verify prescriptions as needed.
• Assist patients to vehicles when necessary and coordinate messaging between patients and administration.
• Answer calls, emails, and faxes promptly and professionally.
• Report to office manager or practice administrator.
• Perform complete administrative tasks for upcoming appointments, including confirmations and paperwork.

Kenntnisse

Detail-oriented

Team player

Excellent communication

Organized

Customer Service

Spanish speaking

Cross-train

Ausbildung

Bachelor's Degree preferred

1 year clinical experience preferred

Tools

eClinicalWorks

Jobbeschreibung

Legacy Brain & Spine, LLC is seeking a Front Desk Receptionist to manage patient flow through check-in and check-out while delivering exceptional customer service to enhance patient satisfaction.

Based at our clinic in Peachtree City, GA, the role involves greeting patients, collecting copays, verifying insurance, scheduling, and coordinating with medical staff. Strong communication and organization are essential. Spanish speaking is a plus; experience with EHR systems is preferred.