Front Desk Lead: Orthopedic Patient Services

OrthoAtlanta, LLC; Locust Grove (GA); Presencial; USD 22.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Front-desk leadership

Fast-paced medical office setting

Patient-centered teamwork

Descripción de la vacante

OrthoAtlanta, LLC, a leading orthopedic and sports medicine practice in Georgia, seeks a front desk coordinator for our Locust Grove clinic. You will greet patients, manage check-ins, collect payments, and coordinate appointments in a fast-paced, patient-centered environment.

The role requires at least 4 years in a medical office, strong communications, and familiarity with EMR systems. Epic experience is a plus; join our team dedicated to Quality patient care.

Formación

• High School Diploma or equivalent.
• 4+ years of experience in a medical office or clinical setting.
• Strong customer service skills and a patient-centered approach.
• Familiarity with medical terminology and EMR systems (Epic a plus).
• Excellent verbal and written communication skills.
• High attention to detail, strong organizational skills, and discretion with patient information.
• Experience with front office leadership, financial reconciliation, and insurance verification preferred.

Responsabilidades

• Greet patients, check them in/out, and assist with appointments, insurance, or procedures.
• Collect co-pays, prepayments, and balances, explaining financial policies.
• Schedule new and follow-up appointments and handle calls.
• Input/update patient demographics, injury information, insurance details, and referrals in EMR.
• Open/close front office, maintain waiting area, and monitor reschedules or cancellations.
• Verify insurance eligibility and benefits; coordinate imaging or referrals.
• Manage EMR buckets and support clinical staff with documentation.
• Assist with daily cash drawer reconciliation and billing entry.

Conocimientos

Customer service

Verbal communication

Written communication

Attention to detail

Organization

Discretion

Medical terminology

Educación

High School Diploma or equivalent

Herramientas

EMR systems

Descripción del empleo

OrthoAtlanta, LLC, a leading orthopedic and sports medicine practice in Georgia, seeks a front desk coordinator for our Locust Grove clinic. You will greet patients, manage check-ins, collect payments, and coordinate appointments in a fast-paced, patient-centered environment.

The role requires at least 4 years in a medical office, strong communications, and familiarity with EMR systems. Epic experience is a plus; join our team dedicated to Quality patient care.