Patient Services Front Desk Coordinator

Tallahassee Memorial HealthCare; Tallahassee (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Tallahassee Memorial HealthCare in Tallahassee, FL, seeks a Physician Practice Rep to join the Patient Services team, serving as the first point of contact for patients and visitors in the front office.

Responsibilities include reception, appointment scheduling, follow-up, data entry, billing, scanning, copying and supply monitoring; effective communication and teamwork are essential.

Qualifications

• Minimum: High School Diploma or Equivalent.
• Preferred: Some post high school coursework (customer service, business).
• Minimum: 1 year of job-related experience; direct customer service.
• Preferred: 2+ years of job-related experience; direct customer service.
• Ability to operate basic office equipment (fax, printer, copier, scanner).
• Computer proficiency and knowledge of medical terminology.

Responsibilities

• Front office reception.
• Appointment scheduling.
• Follow-up tasks.
• Data entry and billing.
• Copying or scanning documents.
• Supply monitoring and fulfillment.

Skills

Customer service

Verbal communication

Written communication

Basic office equipment

Data entry

Education

High school diploma or equivalent

Job description

Tallahassee Memorial HealthCare in Tallahassee, FL, seeks a Physician Practice Rep to join the Patient Services team, serving as the first point of contact for patients and visitors in the front office.

Responsibilities include reception, appointment scheduling, follow-up, data entry, billing, scanning, copying and supply monitoring; effective communication and teamwork are essential.