Medical Front Desk Coordinator — Patient Care

Henry Ford Health System; Auburn Hills (MI); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Health insurance

Tuition assistance

Family forming benefits

Employee discounts

Job summary

Henry Ford Health System is hiring a Front Desk Clerk for Primary Care in Auburn Hills, MI. The role involves greeting patients, check-in/out, collecting demographics, and scheduling visits in a busy medical office environment.

The position requires a high school diploma or equivalent (or one year of related experience) and prefers medical office experience, medical terminology familiarity, and EPIC EMR proficiency. 34 hours weekly, day shift in Auburn Hills.

Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Medical Office experience preferred.
• Medical terminology experience preferred.
• Epic EMR experience preferred.

Responsibilities

• Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
• Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information.
• Obtain and verify authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

Education

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required

Tools

Epic EMR

Job description

Henry Ford Health System is hiring a Front Desk Clerk for Primary Care in Auburn Hills, MI. The role involves greeting patients, check-in/out, collecting demographics, and scheduling visits in a busy medical office environment.

The position requires a high school diploma or equivalent (or one year of related experience) and prefers medical office experience, medical terminology familiarity, and EPIC EMR proficiency. 34 hours weekly, day shift in Auburn Hills.