Patient Access & Administrative Coordinator

Henry-Ford-Health-2; Southfield (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

Henry Ford Health in Michigan is seeking a detail-oriented front desk/administrative support staff to greet patients, gather demographics, and ensure smooth clinic flow. The role involves handling insurance authorizations, precertifications, and patient records while supporting daily office tasks.

The position emphasizes accurate data entry, timely billing, co-pay collection, and deposits reconciliation to uphold financial integrity within a busy medical practice.

Qualifications

• High school diploma or equivalency.
• 1 year of applicable cumulative job specific experience required.
• Note: Licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Welcome patients and visitors with professionalism and warmth, efficiently managing check-ins and check-outs while gathering and verifying essential demographic information to ensure accurate records.
• Navigate insurance requirements by obtaining and verifying authorizations and precertifications, processing medical record releases, and coordinating appointment scheduling to optimize patient care flow.
• Drive financial accuracy by entering, reviewing, and submitting daily charges for patient procedures and services, collecting co-payments, and reconciling deposits to maintain financial integrity.
• Provide comprehensive office and clerical support to enable colleagues to focus on patient care.

Skills

Customer service

Data entry

Professionalism

Education

High school diploma or equivalent

1 year of applicable experience

Job description

Henry Ford Health in Michigan is seeking a detail-oriented front desk/administrative support staff to greet patients, gather demographics, and ensure smooth clinic flow. The role involves handling insurance authorizations, precertifications, and patient records while supporting daily office tasks.

The position emphasizes accurate data entry, timely billing, co-pay collection, and deposits reconciliation to uphold financial integrity within a busy medical practice.